A man wearing headphones is sitting in front of a computer monitor.

PRIORITY CUSTOMER

SUPPORT SERVICES

Priority Customer IT Support Services

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HERE WHEN YOU NEED US

Our business is committed to delivering personalised assistance that meets our clients' unique needs. This focus has driven us to develop integrated tools and efficient solutions that streamline support.


This section is specifically for CED Technology clients, providing a convenient way to submit support tickets or log in for remote assistance, ensuring help is always accessible.

HERE WHEN YOU NEED US

Our business is committed to delivering personalised assistance that meets our clients' unique needs. This focus has driven us to develop integrated tools and efficient solutions that streamline support.


This section is specifically for CED Technology clients, providing a convenient way to submit support tickets or log in for remote assistance, ensuring help is always accessible.

IT Support Helpdesk

Man with headset and glasses looking at two monitors in a dark office.

We recognise the need for prompt and effective issue resolution to maintain seamless service operation. 


CED Technology clients can use our ticketing system to submit prioritised support requests for quick resolutions. 


To access the helpdesk portal, click the link below, log in with your details, and select 'Raise a ticket.'

Submit a Ticket
Person on laptop with headset.

Remote IT Support

Tech support worker at desk, wearing headset, looking at two monitors. Blue-toned setting.

Remote support offers a quick, cost-effective solution for IT issues by removing the need for onsite visits.


When you request support, CED Technology sends a secure link for access. You have control and can end the connection anytime; CED cannot access your computer without your authorisation.


Alternatively, you can start the session by clicking the button below and entering the 9-digit code from the email.

Start Remote Support