HELPDESK
We understand the importance of promptly and effectively addressing any issues that may arise to ensure the seamless operation of your services.
CED Technology clients have access to our customer support ticketing system, allowing you to submit prioritised support requests upon registration for rapid resolution.
To access our helpdesk ticketing portal, click on the link below to login with your user details and then click on 'Raise a ticket.'
REMOTE SUPPORT
Remote support provides the quickest and most cost-effective solution for most IT issues, saving both time and money by eliminating the need for a physical onsite visit. When you request remote support access for your computer, CED Technology will send you a secure link to facilitate this process.
You remain in control and have the ability to end the connection at any time. CED Technology cannot access your computer without your authorisation.
Alternatively, you can initiate the remote session by clicking the button below and entering the 9-digit code provided in the email.
