support
PRIORITY CUSTOMER
SUPPORT SERVICES
Priority Customer IT Support Services
Get Help Now - Raise a Ticket or Join a Session
This page is dedicated to clients of CED Technology, giving you fast, simple access to the support you need. Whether you want to raise a ticket for an IT issue or join a secure remote support session, you’ll find clear options here to get help quickly and effectively.
IT Support Helpdesk
Our IT Support Helpdesk is your first port of call for reporting issues, requesting fixes or asking for technical guidance. Using our ticketing system, clients can submit prioritised support requests that are tracked and managed to resolution. Just log in to the helpdesk, complete the ticket form and we’ll begin working on your issue as soon as possible.
Remote IT Support
Remote IT Support gives you expert assistance without the need for an onsite visit. Once you request help, we’ll send you a secure connection link that lets us view and work on your system with your permission. You stay in control and can end the session at any time. If you’ve already received a code from us, enter it to start a live remote support session.
